Everything you need to know before reaching out
Can't find your answer here? Contact our team and we'll get back within one business day.
Projects & Process
Most marketing websites launch in 2–4 weeks; larger platforms and apps typically run 8–16 weeks depending on scope. You'll get a firm timeline before we start.
Yes — the majority of our clients are remote. We run projects across time zones with async updates and scheduled video check-ins.
We start with a discovery call to understand your goals, audience and competitors, followed by a written scope document you approve before design begins.
Absolutely. We regularly take over existing codebases for redesigns, performance audits, SEO fixes and feature additions.
Pricing & Contracts
Projects are split into milestones (typically 40/30/30). You'll get a clear scope document and invoice schedule before any work begins.
Yes, we offer monthly SEO and digital marketing retainers with transparent reporting against agreed KPIs.
You do. Once the final invoice is settled, all source files, assets and credentials are handed over in full.
Technology & Support
Yes. We recommend the right platform based on your goals, budget and internal team capability — WordPress, Shopify, a custom stack, or a fast static build.
Every project includes a 30-day warranty period, and we offer ongoing maintenance plans covering updates, backups, security monitoring and content changes.
Yes, every handover includes a recorded walkthrough and a short documentation guide for your content team.
We're happy to talk it through
Book a free 20-minute discovery call — no pressure, no sales pitch.
Contact Us